Mon–Sat: 8:00 AM – 6:00 PM · Pasco-based · Serving all Tri-Cities1801 W Lewis St, Pasco, WA
PRIVACY

Clear, like everything else here.

What a repair visit needs, we collect. What it doesn't, we don't. Nothing gets sold, ever.

What we collect

Booking by phone or form gives us a name, phone number, service address with ZIP, the appliance type, and your description of the trouble. The form also notes your coupon so it's honored without reminding. That's the complete inventory — no hidden fields, no advertising trackers of ours on this site.

What it's for

Scheduling your visit, loading the right parts, writing your quote and invoice, and honoring the written warranty when you call back. The booking form rides a delivery service straight into the shop's inbox — nothing else touches it.

What never happens

No selling, renting or trading your details; no marketing lists you didn't ask to join; no 'just checking in' messages after a finished job. The relationship restarts when your next appliance acts up, not when a campaign calendar says so.

Third parties

Google Fonts serves the typefaces and a form-processing service carries the booking form — each sees only the technical minimum its job requires. Repair records reach no data brokers and no advertisers, and legal disclosure happens only where the law leaves no choice.

Questions or removal

Want your records deleted, or curious about anything here? Call (509) 841-9049 or write to 1801 W Lewis St, Pasco, WA 99301. Same-week answers, plain language.

Clara at work

Real visits, real machines.

Clara technician testing a refrigerator compressor with gauges at a Pasco home
Clara technician running electrical diagnostics on an upright freezer in the Tri-Cities
Clara Appliance technician checking a top-load dryer against the service manual