Clara Appliance was built around a simple observation: what households hate about appliance repair isn't the breakdowns — it's the fog around the bill.
$91 diagnostic — included in every from-price$25 off any completed repair15+ brands servicedMon–Sat scheduling, Pasco-based
So we removed the fog and kept everything else. The company runs from Pasco and serves all five Tri-Cities communities on Monday-through-Saturday scheduling, repairing the five appliance families a household actually depends on: laundry pairs, refrigeration, cooking, and the ice makers our water treats so unkindly.
The diagnostic that isn't a toll
$91 buys a real diagnosis with instruments and a written verdict. It converts into credit the moment you approve a repair — so customers who go ahead effectively paid nothing for the answer, and customers who decline paid only for what they received. Both outcomes are fine with us; the second keeps us honest for the first.
The quote that holds still
Every repair price goes on paper before the work — part, labor, retest, all of it. If we misjudge a job, the loss is ours and the lesson is ours; the number you approved doesn't move. A company that can't survive its own misquotes shouldn't be quoting.
The coupon without a trapdoor
$25 off any completed repair, said out loud on every page: CLARA25 by phone, automatic through the form. It doesn't touch the diagnostic — that's already credit — and it doesn't stack, expire mid-week, or demand a screenshot of anything. Discounts should be discounts.
Why 'Clara'
Because the word sits an inch away from clarity, and that's the whole brand: clear prices, clear verdicts, clear windows, and a clear no when a machine isn't worth your money. The Tri-Cities has plenty of repair companies. It was shorter on clear ones.
