A $91 diagnostic that counts toward the repair, from-prices published for every category, and a $25 coupon at the finish line. Everything else goes in writing before work starts.
Each from-price includes the diagnostic and the labor. Parts are priced separately — openly, on the same written quote — because a $14 fuse and a $180 control board have no business hiding inside one 'flat' number. And no ceilings, since honest ones don't exist: your machine gets its own exact figure before we start.
How a Clara bill is built
The $91 diagnostic pays for a real answer: what failed, what part it needs, whether fixing it is even wise. Approve the quote and the $91 is already inside the from-price — decline it, and it's all you owe.
The written quote shows two clean lines: the from-price (diagnostic + labor + retest) and the part at its real cost. Then the $25 coupon comes off the total at completion. No trip fees, no hourly meter, no 'shop supplies' invented at the kitchen table.
$25 OFFANY COMPLETED REPAIR
Say "CLARA25" when you book, or use the form — it's attached automatically.
Comes off the repair total. Doesn't apply to the $91 diagnostic (which already goes toward the repair). One per visit, not stackable.
Because the same symptom can hide a $15 part or a $150 part, and flat menus solve that by overcharging the easy jobs. Our floors are real — simple repairs genuinely land on them — and your exact figure is written down after diagnosis, before work, with the coupon still to come off.
Does the $25 coupon apply to the diagnostic?
No — and that's deliberate, not fine print. The $91 diagnostic already converts into credit toward your repair, so discounting it would be double-counting. The coupon works on the repair total, where it's real money off real work, one per visit.
Can the written quote change mid-repair?
Not for the fault it covers. If we uncover a genuinely separate second problem, you get a separate written number and a free choice — the original quote stands untouched either way. Bills that grow after the handshake are exactly what Clara was set up against.
When and how do I pay?
Once, at completion, after the machine is tested in front of you — card, cash or check. Special-order parts for premium models occasionally ask for a deposit, and the quote says so plainly when they do.
Want your exact number?
One visit, one written figure, $25 off at the end. Start with the form or call (509) 841-9049.
